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IFMA CFM Exam Syllabus Topics:

Topic
Details

Topic 1

Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.

Topic 2

Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.

Topic 3

Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.

Topic 4

Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.

Topic 5

Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.

Topic 6

Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.

Topic 7

Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Topic 8

Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.

IFMA Certified Facility Manager Sample Questions (Q240-Q245):

NEW QUESTION # 240
What is Effective Communication?

A. Efficient Communication
B. Active Listening
C. Effective Communication

Answer: C

Explanation:
Effective communication (Option C) ensures that messages are understood, acted upon, and lead to the intended outcome.

NEW QUESTION # 241
What process assesses physical entry points and specific business activities to determine who should be authorized to enter specific areas and the type of security system to use?

A. A sustainability analysis.
B. A cyber security plan.
C. An access risk analysis.
D. A lock hierarchy protocol.

Answer: C

Explanation:
An access risk analysis (D)is used toevaluate facility security needs, determine authorization levels, and select appropriate security systems.
* Why is this important?
* Protects sensitive areas
* Ensures compliance with safety protocols
* Prevents unauthorized access
* Why not other options?
* (A) A lock hierarchy protocolis a subset of access control but not a comprehensive risk assessment.
* (B) Cyber security focuses on digital threats, not physical access.
* (C) A sustainability analysis relates to environmental impact, not security.

NEW QUESTION # 242
When considering location alternatives, what should the facility management professional know?

A. Retail and competitor locations.
B. New construction activity.
C. Market and available workforce.
D. Executive preferences and drivers.

Answer: C

Explanation:
Market and available workforce (B)are critical for location decisions as they impactoperational efficiency, hiring potential, and overall business success.
* Key considerations for facility location:
* Proximity to labor force
* Market accessibility
* Infrastructure and operational costs
* Why not other options?
* (A) Executive preferencesmay matter but should not override operational needs.
* (C) Construction activity is a minor factor.
* (D) Retail/competitor locations are more relevant to commercial businesses than facility management.

NEW QUESTION # 243
A research lab is moving into a newly-leased facility. Their last move was three years ago. They most recently shared a building with other functions, and the facility manager needs to determine whether they have any special facility requirements. How can the facility manager best identify any special needs?

A. Meet with the research lab management.
B. Survey only management of the research lab.
C. Ask the facility service management to identify the needs.
D. Study the requirements as stated for the previous move.

Answer: A

Explanation:
Meeting withresearch lab managementis the most effective approach because laboratory facilities often have unique requirements such as ventilation, chemical storage, and biohazard disposal that may not have been applicable in their previous location. Relying solely on past records or surveying only a subset of stakeholders may overlook updated safety regulations or operational needs. Adirect consultationensures that currenttechnical and safety standards are met, aligning with best practices in strategic facilities management.

NEW QUESTION # 244
What safety precautions are MOST important during a partial renovation of a building while keeping the existing business operating?

A. Barriers must be set up to create a safe perimeter: all staff members should be moved outside of the area and it should be designated as an area where personal protective equipment must be worn.
B. Hearing protection and eye wash stations should be set up in designated locations within the construction area to minimize employee risk.
C. Require the contractor to perform indoor air quality testing once a month to ensure staff safety and post results.
D. Staff should be required to wear safety footwear, hard hats, and a security checkpoint should be set up to ensure staff compliance.

Answer: A

Explanation:
Duringpartial building renovations while operations continue, theprimary safety priorityis establishing clear barriers and restricted zonesto separate construction activities from business functions. The correct choice is:
* Setting up barriers to create a safe perimeter, restricting staff access, and enforcing PPE requirements in work zones.
* This approach preventsexposure to hazards such as dust, noise, falling objects, and construction- related accidents.
* Why the other options are incorrect:
* (A) Monthly air quality testingis beneficial but does not address immediate physical safety risks.
* (B) Hearing protection and eye wash stationshelp in construction areas but do not sufficiently protect the larger workforce from hazards.
* (D) Requiring all staff to wear PPEis excessive unless they are directly involved in construction-related tasks. A security checkpoint may be useful but is not the most critical precaution.

NEW QUESTION # 245
......

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